TURN MALL
TRAFFIC INTO
REAL-TIME
SALES.
you can engage shoppers
the moment they walk in, delivering personalised
offers via WhatsApp and converting intent into measurable results.
WHY WHATSAPP?
REAL-TIME CONVERSATIONS
OUTPERFORM TRADITIONAL
SALES CHANNELS
WhatsApp connects instantly, in real time, when intention is highest and action is immediate. Traditional channels depend on delay and lately kills conversion.
WHATSAPP OUTPERFORMS TRADITIONAL MEDIA CHANNELS WITH...
28-29M
South Africans
use WhatsApp
72%
of South Africans prefer WhatsApp over phone, SMS, or email
4-5X
higher engagement than calls or email
60%
uplift in conversion rates
70-90%+
open/read rates
HOW IT WORKS
TURN SHOPPERS INTO CUSTOMERS
IN REAL TIME
Connect with shoppers the moment they’re in your mall, engage them on WhatsApp and drive action that counts.
SHOPPER ARRIVES
A shopper enters the mall and connects to Wi-Fi.
CUSTOMER REGISTERS
The customer logs in to the mall Wi-Fi and registers for free access.
ENGAGE ON WHATSAPP
The shopper is instantly connected on WhatsApp - the channel they already trust.
SEND PERSONALISED OFFERS
Send relevant location-based offers and updates in real time.
DRIVE ACTION & SALES
Shoppers take action, visit stores, redeem offers and become loyal customers.
// WHY IT WORKS
RIGHT MESSAGE.
RIGHT PLACE.
RIGHT MOMENT.
- Geo-target shoppers in real time, as they enter the mall.
- Trigger offers based on location, time, and context.
- Reach customers at peak purchase intent.
- Instant, seamless voucher redemption via WhatsApp.
// WHY IT WORKS
EVERY CLICK,
EVERY VIEW,
EVERY REDEMPTION,
MEASURED.
Measure real impact in real time, from deal engagement through to redemption and revenue generated.
Track deal/click views, clicks, and engagement in real-time.
Measure voucher redemption and in-store conversions.
Attribute revenue directly to specific offers and campaigns.
Analyse performance by location, time, and audience segment.
// OPPORTUNITY
A MILLION MOMENTS
TO CONVERT.
We give you access to millions of in-mall shoppers, putting your brand in front of them when intent is highest and decisions are being made.
// TACTICAL LAYER
INFLUENCE SHOPPER BEHAVIOUR
IN REAL TIME. DRIVE OUTCOMES
THAT MATTER.
PUSH
Time-bound offers ('Next 30 minutes')
REACT
to slow trading periods
SUPPORT
new store openings instantly
DRIVE
tactical clearance or surplus stock
ACTIVATE
mall-wide or zone-specific campaigns